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Customer service

Frequently Asked Questions

How can I contact Biker Outfit?

By email
You can email us at [email protected]. We will respond to your message as quickly as possible and aim to do so within 1 to 2 working days.

Prefer to call
We can be reached by telephone at + 31 20 493 03 67.

  • Choose option 1 for the shop: the current opening hours of our store can be found here
  • Choose option 2 for the webshop: the opening hours of our webshop are Monday to Friday from 9.00 - 17.00 hours
What are your opening hours?

Shop

Monday 13.00 - 18.00
Tuesday 11.00 - 16.00 (New Year's Eve)
Wednesday CLOSED   (New Year's Day)
Thursday 11.00 - 20.00
Friday 11.00 - 18.00
Saturday 11.00 - 17.00
Sunday 11.00 - 17.00

 

Webshop
Our webshop is available working days from Monday to Friday from 9:00 - 17:00 hours. So excluding public holidays.

How do I get to your shop by motorbike (or car)?

By motorbike or car we are easily accessible from the A10-ring Amsterdam, exit S118 (Tuindorp / Oostzaan). Plenty of free parking in front of the shop!

 

ROUTE TO THE SHOP

 

Coming from Zaanstad / A10-Ring North

  • On the A10 you follow the signs Zaanstad / Den Haag / S118
  • Keep right at junction Coenplein and follow the signs A8 / E22 direction S118 / Zaanstad / Purmerend / Leeuwarden
  • Keep right and take exit Oostzanerwerf - S118
  • At the end of the exit, turn left and follow the signs 'Tuindorp-Oostzaan'
  • You are now driving on the Verlengde Stellingweg / S118, from here it is a 3 minute drive to Biker Outfit
  • At the 1st junction turn right at the traffic lights, on to the Molenaarsweg / S118
  • Keep straight ahead on this road S118
  • On the right side you will pass a BP gas station
  • At the roundabout (recognizable by the large NDSM sign), take the 1st exit (Hardwareweg)
  • Take the first exit on your left (Internetstraat)
  • At the end, turn right onto Netwerkweg, there is a bend to the right and after about 100 meters you'll be at Biker Outfit

 

Coming from the Coentunnel / A10-Ring West

  • Shortly after the Coentunnel on the A10 take exit S118 direction Oostzanerwerf / Tuindorp Oostzaan
  • At the end of the exit turn right at the traffic lights
  • You are now driving on the Verlengde Stellingweg / S118, from here it is a 3 minute drive to Biker Outfit
  • At the 1st junction turn right at the traffic lights, on to the Molenaarsweg / S118
  • Keep straight ahead on this road S118
  • On the right side you will pass a BP gas station
  • At the roundabout (recognizable by the large NDSM sign), take the 1st exit (Hardwareweg)
  • Take the first exit on your left (Internetstraat)
  • At the end, turn right onto Netwerkweg, there is a bend to the right and after about 100 meters you'll be at Biker Outfit

 

Biker Outfit is located in the upcoming North part of Amsterdam, near the NDSM Wharf. Companies such as MTV studios, Red Bull, HEMA, interesting architecture and great restaurants and shops are just around the corner. Near the NDSM ferry from Central Station and easily accessible from the A10-ring Amsterdam.

Free parking?

Yes, you can park for free. There is plenty of free parking space in front of the shop!

How do I reach your shop by public transport?

The ferry from Central Station to the NDSM Werf is an easy and exciting connection to Amsterdam North. It is free of charge and leaves 2 times per hour - in rush hours 4 times. Ferry’s that are crossing on the IJ are departing from De Ruyterkade, the ‘back’ of Central Station. Travel time of the ferry is ± 15 minutes.

But it is still a 15-minute walk from the ferry to the Netwerkweg.

So, an alternative is to take a Connexxion bus from Central Station, which stops in front of the shop. The total travel time in this case is probably shorter than the ferry.

From Amsterdam Central 2 Connexxion buses are going on a regularly basis to the Netwerkweg. Total travel time is ± 20 minutes.
- Bus 391 (direction Zaandam - Zaanse Schans)
- Bus 394 (direction Zaandam Station)

You get off at bus stop Keerkringpark. 150 meters earlier you just passed Biker Outfit on your left hand. So after getting off, you have to cross the road and walk shortly in the opposite direction.

Contact Biker Outfit

Send

Our customer service is open from Monday to Friday between 10:00 AM and 5:00 PM (excluding public holidays). We will respond to your message as soon as possible and aim to do so within 1 to 2 working days.

Or call + 31 20 493 03 67